- Frequently Asked Questions (FAQs)
About the Store & Products
Q: Where do your products come from?
A: We source discounted overstock and surplus inventory from trusted retail partners. These items are then offered at affordable prices through our online store.
Q: How does my purchase help the community?
A: Every purchase directly supports our mission. Proceeds are reinvested into programs that assist single-parent families and special needs adults with essentials and extracurricular support.
Q: Are the items new or used?
A: All items are new and unused, carefully checked for quality before distribution.
Donations & Financial Support
Q: How can I donate to The Elisha Collaborative?
A: You can securely donate online via our website’s “Donate Now” button. We also accept sponsorships, in-kind donations, and corporate giving partnerships.
Q: Is my donation tax-deductible?
A: Yes, The Elisha Collaborative is affiliated with a nonprofit entity, and donations are typically tax-deductible. A receipt will be provided for your records.
Q: Can I set up a recurring donation?
A: Absolutely! You can choose to donate monthly, quarterly, or annually through our secure giving platform.
Getting Involved
Q: How can I volunteer?
A: Visit our “Events” page to register as a volunteer for upcoming drives, pop-ups, and community outreach days. We welcome individuals and groups!
Q: Can my business partner with The Elisha Collaborative?
A: Yes! We actively collaborate with businesses for product donations, event sponsorships, employee engagement programs, and grant opportunities. Contact us to explore partnership options.
Q: Do you offer internships or ambassador programs?
A: While we’re still growing, we plan to launch ambassador and community leader programs soon. Stay connected for updates!
Support for Families
Q: Who qualifies for assistance from your programs?
A: We prioritize single-parent households and special needs adults over 21 who are facing financial hardship. Our intake process ensures that resources are distributed fairly.
Q: How can I apply for help?
A: Use the contact form on our website to inquire. Based on your needs, we’ll guide you through the application or referral process.
Q: Do you provide food assistance?
A: While our focus is on clothing, essentials, and enrichment programs, we do occasionally collaborate with food-focused nonprofits and can refer you to local partners.
General Questions
Q: Where are you located?
A: We are proudly based in Austin, Texas, and serve families throughout the region.
Q: Can I visit your store in person?
A: We operate primarily online, but we do host pop-up shops during special events. Check our Events page for details.
Q: How can I stay updated?
A: Sign up for our newsletter and follow us on social media (coming soon) to hear about new products, events, and impact stories.